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1 2 Travel We were very impressed with the new Slacht telephone system that was installed for our call centre. Not only was it exactly what we needed, but the service we received was excellent. After the system was installed, Slacht Ltd. programmed all of our telephones to meet our specific requirements. The result has been a telephone system that is easy for call centre staff to use and at the same time, has improved our level of customer service. The system we replaced was only 3 years old but in spite of the promises made when we purchased it, it was not appropriate for our needs. As a result we were quite apprehensive about installing another system and we spoke to a number of companies before deciding to use Slacht. Our decision to go with Slacht has been an excellent one and I am more than happy to recommend them to other businesses who want to deal with a company that gives professional advice and service in this area of telecommunications. Joan O'Connell Call Centre Manager 1 2 Travel Cost Savings: Since installing our phone system in October of 2005, 1 2 Travel have seen savings with 78% of their total talk time being absolutely free. Their phone bill has been reduced by 67%. CHS We are a building providers with offices and shops in many different locations throughout County Cork. As a relatively new company we had no phone system in place but now have one central server which manages all of our users. Our employees can make or receive calls with their profile in any of our locations by using hot desking. Calls between locations and employees are now free. The Slacht system has been reliable but when support has been needed Slacht have always responded in a timely and professional manner. I would have no problem in personally recommending their phone system and have already done so on many occasions. Brendan Halpin Financial Controller CHS Cost Savings: We installed the CHS phone for less than 50% of the nearest offer while also saving them on monthly call charges.
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